We’d love to hear from you! Whether you have a question about an order, sizing, or finding your next favorite outfit, we’re happy to help.

Use the form below or email us at support@shoplemondrop.com. If you’re contacting us about an order, please include your order number.

Contact form

FAQs

When will my order ship?

Orders are typically processed and shipped within 1–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package along the way.

 Do you offer exchanges?

We do not process direct exchanges at this time. The quickest way to get a different size, color, or item is to return your original purchase and place a new order once your return has been accepted.

What is your return policy?

We accept return requests within 30 days of receiving your order. Items must be unworn, unused, in their original condition and packaging, with tags attached and proof of purchase. Sale items, gift cards, personalized items, and certain personal care products are not eligible for return.

To begin a return, please contact us at Support@shoplemondrop.com or submit a return request through your customer account. Please request your return before sending anything back so we can provide the proper instructions and return shipping label.